Privacy policy
Last updated: May 8, 2026
LusterLux operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). LusterLux is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Privacy Policy
Legal Disclaimer
LusterLux Privacy Policy
Information We Collect
We collect information you provide when you place an order, contact us, or sign up through our website or event forms. This may include your name, email address, phone number, billing and shipping addresses, order details, and marketing preferences.
We may also collect information about how you use our website through cookies and similar technologies.
How We Use Your Information
We use your information to process payments, fulfill orders, provide customer support, improve our website, and prevent fraud.
When you agree to receive marketing, we may send promotional emails or text messages about products, offers, and events. Email and SMS subscriptions are managed separately. Providing a phone number for an order or giveaway does not automatically subscribe you to promotional texts.
Service Providers
We use Shopify and other service providers to operate our store, process payments, deliver orders, and manage communications. These providers receive information needed to perform their services.
We do not sell your SMS subscription information or share your mobile number or SMS consent with third parties or affiliates for their own marketing. We may share this information with providers that help deliver our text messages.
Email and SMS Preferences
You can unsubscribe from promotional emails using the unsubscribe link in an email.
You can stop promotional texts by replying STOP. For help, contact support@lusterluxauto.com.
SMS message frequency varies. Message and data rates may apply. Agreeing to receive promotional texts is not a condition of purchasing.
Storage and Security
Customer information and subscription records are stored through Shopify and the service providers we use. We retain information as needed to provide services, maintain consent and opt-out records, meet legal obligations, and resolve disputes.
We use reasonable safeguards to protect personal information, but no method of storage or transmission is completely secure.
Your Choices and Rights
You may contact us to request access to, correction of, or deletion of your personal information. Depending on applicable law, some records may need to be retained.
Contact Us
For privacy questions or requests, email support@lusterluxauto.com.