Legal Disclaimer

LusterLux strives to provide high-quality products and customer satisfaction. By purchasing from LusterLux, you acknowledge that:

• Refunds and exchanges are only valid for products returned in original condition and within the specified timeframe.

• Shipping costs are non-refundable.

• LusterLux is not responsible for delays or issues caused by shipping carriers during returns.

• Any disputes related to refunds or returns will be handled according to this Refund Policy and applicable laws.

Satisfaction Guarantee

At LusterLux, we take pride in creating premium detailing products that deliver real results. If you're not completely satisfied with your purchase, we're committed to making it right.

100% Satisfaction Guarantee

If you're not satisfied with your purchase for any reason, simply contact us within 30 days of receiving your order. Our team will work with you to resolve the issue. If we're unable to make things right, we'll gladly issue you a full refund.

Damaged or Defective Products

If your order arrives damaged, defective, or broken, don't worry. We'll send you a replacement free of charge.

To help us process your claim quickly, please contact us within 7 days of delivery and include:

• Your order number
• Photos of the damaged product
• Photos of the shipping box (if applicable)

Once verified, we'll ship your replacement as soon as possible at no cost to you.

How to Contact Us

To request a refund or replacement, please email us at support@lusterluxauto.com with your order number and a brief description of the issue. Our team will respond as quickly as possible to get everything taken care of.

Our Promise

We stand behind every bottle we sell. Your trust means everything to us, and we're committed to providing premium products backed by exceptional customer service.